Contact Us
Our preferred mode of contact is e-mail at travel@russiangateway.co.uk
If you wish to order a brochure e-mail us at brochure@russiangateway.co.uk
Sending us an e-mail is a surefire way of getting a fast response from either the member of staff responsible for your line of enquiry or from one of our Directors wherever they may be. Also e-mails are handled first before voice messages, faxes and standard post. So if you can, e-mail us.
Telephone
As we are only a small operator, time is precious, so fielding huge amounts of telephone calls is difficult. For this reason there may be an answering machine when you call. Leave a message and we will get back to you ASAP. On occasions we will have diverts in place which will put you through to one of our Directors mobile phones at no extra cost to you.
UK Tour / General Sales Telephone Numbers:
01926 426460
08704 46 1812 (UK national rate)
From abroad : +44 1926 426 460
Fax
Fax us in the UK on 08701 315 908.
By Post
Russian Gateway UK Limited
83 Willes Road, Leamington Spa, Warwickshire, CV31 1BS, England
Please note as our team are often out and about, if you do wish to visit us in person then please make an appointment in advance.
When you are in Russia you will be looked after by one of our offices in either Moscow or St.Petersburg.
Moscow
Our main Russian office is located in central Moscow near Pushkin Square at Tverskaya str., 30/2, of.18 - Moscow, Russia
tel. +7(495) 502-1133
tel. +7(495) 502-1135
fax +7(495) 502-1134
St.Petersburg
In St.Petersburg our office is located as follows: Izmaylovskiy Av.., 2, off.61, St.Petersburg, Russia.
tel. +7(812)335-03-80
fax. +7(812)335-03-81
With your travel documentation, you will receive a 24 hour emergency number (mobile) of the staff responsible for your booking in Russia for your peace of mind.
Copyright © 2011 Russian Gateway UK Ltd. All Rights Reserved. Russiana River Cruises is a trading name of Russian Gateway (UK) Ltd and is compliant with European Commission Directive on Package Travel (The Package Travel, Package Holidays and Package Tour Regulations 1992-SI3288/1992) whereby all monies paid to us are protected until you return from your holiday . Russian Gateway (UK) Ltd is a limited company in England and Wales (UK) - company number is 3878501. VAT Registration number is 803 3949 31.